City of Milwaukie
In 2011, NIS assisted the City of Milwaukie, Oregon in designing, procuring, and managing a new VoIP system to replace an analog system that was no longer meeting the City’s needs. The project was completed in two phases. The first phase included working with the City to identify not only the City’s needs, but the ability of the current infrastructure to support a new VoIP system. Once these items were addressed, NIS developed a system acquisition strategy to bring the project to phase two, system procurement.
Using the information gathered in the first phase of the project, the NIS/City of Milwaukie team identified vendor options and created an RFP document. NIS managed the RFP process and created a detailed cost analysis on the top three finalists. Vendor interviews were managed by NIS, and a final recommendation was prepared for the City team and stakeholders. Once a vendor was chosen, NIS participated in the contract negotiation process.
NIS continued to support the City by providing complete project management for the system installation. At the end of the project, NIS managed all outstanding items that needed to be addressed to ensure the system was installed successfully and in compliance with vendor/client agreement.
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